The ripple effect of digital banking on local communities

The India Post Payments Bank offers digital banking services such as cash withdrawals and deposits, remittances, and utility payments to 70 million people and growing. The country has been a leader in developing its digital public infrastructure so the public sector and businesses can offer a range of safe and immediate paperless and cashless services accessible from anywhere in the country. This allows people to access digital banking without losing out on their daily wages and increases their savings over time.

In this video, a branch postmaster in Bangalore named Kusuma K. explains the impact of digital banking in her community and her pride in playing this important role.

Learn more about digital public infrastructure

Poonam poses for a photograph with her India Post Payments Bank card that helps her access digital banking in Mumbai, India.

Why digital public infrastructure matters

Digital public infrastructure (DPI) is a powerful tool for reducing poverty. Our expert explains what it is and how it’s transforming economies worldwide.
By Thao Hong Program Officer, Gates Foundation

Read next

Digital IDs are an effective tool against poverty. A global solution is making them available to millions.

The team behind the open-source technology MOSIP are transforming lives through their inclusive approach.
By Kanwaljit Singh, Ph.D. Senior Program Officer, Gates Foundation
Ramesh Narayanan

Harnessing digital technology for public good: An Indian CTO’s story

Ramesh Narayanan, CTO of the digital ID system MOSIP, shares the inspiration behind his work and how MOSIP can improve billions of lives around the world.
Sweety, an assistant quality checker at a garment factory, learned how to use an ATM and track income and expenses with HERproject.

Global Findex 2021: How digital wages empower Bangladeshi women

The Bangladeshi government’s quick action to pay garment workers digitally during the pandemic led to enormous dividends for women workers—and demonstrated the power of financial inclusion to improve women’s lives.
By Snigdha Ali Program Officer, Inclusive Financial Systems, Gates Foundation